A general definition of housing discrimination is when a landlord refuses to rent or decides to terminate a tenancy or treats one tenant/home buyer differently than another because of that tenant's race, color, sex, religion, national origin, disability, source of income, familial status, sexual orientation, or gender identity.
On the other hand, many landlords may fail or refuse to meet your requests for repairs, be unresponsive to small problems and generally treat their tenants badly and it may or may not be illegal. The UALD can only take complaints of illegal housing discrimination. UALD advises persons who have been treated unfairly, but in a non-discriminatory manner, to seek other possible solutions.You may want to consult an attorney.
Generally, UALD can only enforce laws that prohibit housing discrimination by:
In most situations, a complaint must be filed within 365 days of the date of the discrimination.UALD will investigate claims that are filed within 180 days of the discrimination. If the complaint is made between 181 days and 365 days, the UALD will process your paperwork and then send your case to the Department of Housing and Urban Development (HUD).Your case will then be investigated by HUD. You can contact HUD at:HUD
It is not necessary to file a compliant with this Division in order to preserve your right to file a private lawsuit at a later date.The Fair Housing Laws allow you to take your complaint directly to court within two years of the discriminatory act.
If you have any questions about whether your claim may be covered, please call us to discuss your situation. We are more than happy to answer any questions you may have about your case. You may reach us at:Utah Labor Commission
We cannot predict how long it will take to process, resolve, or investigate your charge although most complaints are finished within 100 days or less. UALD does not charge a fee for its services.You are not required to have an attorney in order to file a charge and if the Division finds cause to believe that housing discrimination has occurred, it may provide an attorney if the matter must go to court.
Contact the UALD by phone or in person at our offices to obtain the Intake Packet. You can also download an Intake Packet.
We are also happy to help you in completing the forms, should you need any assistance.
Fill out the forms and be as specific as you can in responding to the questions in the Intake Packet. If you prefer, we can take your complaint over the phone or in person. Please contact us at (801) 530-6801 or toll-free at (800) 222-1238 to speak with a Housing Intake Specialist.
Provide copies of any relevant documentation (keep your originals) that you believe supports your claim. Examples of information relevant to your claim are:
Your information will be reviewed by a Housing Intake Specialist to make sure that your complaint meets the requirements for filing with our office. You will be contacted if we need more information from you.
Based on the information you provide, the Housing Intake Specialist will create a formal Housing Discrimination Complaint form for your review.
You must review the Complaint carefully and contact the Intake Officer if there are any corrections. DO NOT MARK THE COMPLAINT FORM.
The Housing Discrimination Complaint Form must be signed by you before a Notary. Notaries can be found in a bank or a library. The Division provides notary services free of charge, but you must be physically present with proof of your identity such as a driver's license or state-issued identification card.
The Housing Discrimination Complaint Form will be assigned a case number and will be forwarded to the Department of Housing and Urban Development (HUD) for dual filing under applicable federal laws.
Please note that you cannot file the same claim with both the Division and HUD.
Within 10 days or less, both you and your housing provider (or "Respondent") will receive a copy of the complaint by mail. You will also be given a date for a Resolutions Conference. The housing provider will also be requested to provide a response to your Housing Discrimination Complaint, and you will be asked to provide a rebuttal to that response.
The Resolutions Conference is a voluntary opportunity to mediate your Housing Discrimination Complaint.
The Resolutions Conference is informal and voluntary.
The purpose of the Resolution Conference is to bring the parties together, with a mediator provided by UALD to facilitate communication between the parties who are in disagreement, and to see if the differences can be resolved before an investigation.
The Resolutions Conference is NOT a hearing on the facts of the case, and the Mediator will NOT issue a decision on the merits of your case.
Early resolution of the charge has many advantages, some of which include: minimizing the time, energy and expense which is often required to address a housing discrimination complaint; better use of your resources; and allowing you and the housing provider to decide how a dispute will be resolved without a third party imposing a resolution.
How does the Resolutions Conference Work?
For more information about our mediation program or the Resolutions Conference, please click here.
If the Resolutions Conference is not successful in settling your case, your case will be assigned for investigation.
The investigator will conduct any fact-finding that is necessary to make a decision about the facts of your case. This may include:
Once the investigation has been completed, a Final Investigative Report, Determination and Order will be issued by the Division Director to both the Charging Party and Respondent.
The Director will either:
After a Preliminary Cause Finding is issued, UALD will contact you and the Respondent to schedule a Conciliation Conference. The purpose of the conference is to discuss the terms of your relief.
If you disagree with a No Cause Finding, you can:
If you disagree with a Cause Finding, you can:
You may also choose to file a case in the State District Court or the Federal District Court. You have up to two years after the discriminatory act to file in Court.The two years do not include the time your case was open at the Division.
What happens if I file a complaint with the Division and I am evicted or otherwise harassed because of my complaint?